Reading:
Fireside Chat: Cross-Selling & Up-Selling

Fireside Chat: Cross-Selling & Up-Selling

19th May 2021

In this exclusive Fireside Chat, our Head of Growth Ben Chiriboga sits down with Steven Ongeneat to discuss how lawyers and law firms can engage in Client-Centric Upselling and Cross Selling.

Ben and Steven discuss –

  • The difference between client-centric and firm-centric business development
  • How upselling and cross-selling has changed post-pandemic
  • What it means to be client-centric when upselling and cross-selling
  • Financial benefits for firms who develop client-centric business development

Related Stories

12th November 2020

3 ways lawyers can increase their online visibility to attract new clients

Just like your firm's online presence is important for attracting and winning new clients, so too is your presence as a lawyer. As we live in an increasingly digital world, staying top of mind and building your personal brand is crucial.

by
19th May 2021

Weekly Digest 12

This week we're spotlighting Cross-Selling and Up-Selling and featuring Expert In Residence, Steven R. Ongenaet.

23rd June 2022

Why you need to become a LinkedIn Influencer

Learn with Gillian how to become an influencer on LinkedIn and why the platform is a valuable place for modern lawyers.

Arrow-up

Be one of the first to get a copy of the 2021 Global Legal Business Development Report

Get your hands on this exclusive intel, benchmark your efforts against the industry and pick up a few ideas and strategies from the experts.