Reading:
Capsized: The Next Law Firms Will Dominate by Selling Subscription Services and Products

Capsized: The Next Law Firms Will Dominate by Selling Subscription Services and Products

10th November 2021

VIEW ORIGINAL POST

WRITTEN BY JARED CORREIA

In almost every instance where a legal service is provided, consumer expectations won’t be met. Can selling a law subscription close the justice gap?

A lot of lawyers and law-related personalities talk about the “justice gap” — the notion that there is a massive unmet need for legal services. Cue: Much puzzlement about how to solve said JUSTICE GAP (ALL CAPS).

But the gap between lawyers and clients is even more massive than most lawyers acknowledge, and then most consumers of legal services understand.

“The fact is, there has almost always been a massive gulf between what lawyers think they know about what consumers want from them and what consumers actually want.”

In almost every instance where a legal service is provided, consumer expectations won’t be met.

CONTINUE READING

Related Stories

28th July 2021

Is it time for a KM playbook at your law firm?

Learn more about knowledge management (KM) and how it can help your law firm in today's legal services market.

19th August 2021

Welcome to 21st Century Legal Pricing [NEXL Weekly Digest]

Dive into the latest developments in legal pricing and the effectiveness of alternative fee arrangements (AFAs).

Arrow-up

Do you need a hand in the right direction?

You are in the right place.

Be one of the first to get a copy of the 2021 Global Legal Business Development Report

Get your hands on this exclusive intel, benchmark your efforts against the industry and pick up a few ideas and strategies from the experts. 

small_c_popup 1

Let's have a chat

See how you can increase Cross-selling and Client retention at your firm