Your Information is Safe and Available
Data Protection meets high-scale systems
Our products and services are transforming the way law firms manage their international relationships, but the backbone of our success is providing a safe and trustworthy place for relationship and contact data. Protecting your data is our obsession.
Yes! Our goal is to ensure continuous availability of the NEXL platform. Everyone at NEXL works tirelessly to ensure that you can access your NEXL portal when you need it and from wherever you are.
Yes! All data saved within the NEXL platform is backed up on a consistent, recurring basis. Additionally, failover is built into every piece of the platform our customers use.
Your relationship data, contacts and referral activities are as critical to us as they are to you. If there’s ever a customer-impacting situation, we will make you aware of it through our incident and status report emails.
Yes! Our operations teams monitor software and application behavior 24x7x365 using proprietary and industry-recognized solutions.
Yes! Every part of the NEXL products is distributed across multiple data center availability zones. Databases, application servers, web servers, jobs servers, and load balancers as well as backend support services all have multiple failover instances to prevent outage from single points of failure.
Yes! We test for potential vulnerabilities continuously in all layers of the technology stack. Dynamic application scans, static code analysis, and infrastructure vulnerability scans are run every day, all day. Our Security team hammers our products day-in and day-out to detect and quickly respond to flaws.
Yes! NEXL’s incident response program is responsive and repeatable. Incident process flows and investigation data sources are pre-defined during recurring preparation activities and exercises and are refined through investigation follow-ups. We use standard incident response process structures to ensure that the right steps are taken at the right time.
Yes! Sessions between you and your portal are always protected with top end in-transit encryption, advanced TLS (1.0, 1.1, and 1.2) protocols, and 2,048-bit keys
Yes! NEXL prevents attacks with sophisticated monitoring and protections including a high-grade web application firewall and tightly controlled network-level firewalling. In addition, NEXL’s Distributed Denial of Service (DDoS) prevention defenses protect your data and access to your products from attacks.
Yes! NEXL’s code is high quality from conception to deploy. We use automated static code analysis alongside human review to ensure development best practices are implemented across our thousands of daily code pushes. Responsive software development means new features, resiliency improvements, and bug fixes arrive hundreds of times a day, seamlessly.
Yes! NEXL products are hosted with the world’s leading data center providers. Access to these data centers is strictly controlled and monitored by security staff, tight access control, and video surveillance. Our data center partners are SOC 2 Type II and ISO 27001 certified and provide N+1 redundancy to all power, network, and HVAC services.
Yes! Between our streamlined, rapid approach to application delivery and our highly automated server infrastructure, NEXL quickly addresses security issues as they arise. These technology and process structures allow NEXL to rapidly adapt as new threats are identified.
Yes! NEXL uses enterprise-grade firewalling, routing, intrusion prevention, and behavior analytics capabilities to protect infrastructure and thwart attacks.
Yes! NEXL’s patch management process pushes security updates fast and consistently. In most situations, patching is handled by deploying new server instances with the most up to date patches and de-provisioning out of date servers.