What is legal design and how does it fit into the legal system to make it more human-centred and client-centric?
In this exclusive Fireside Chat, our Head of Growth Ben Chiriboga sits down with Tessa Manuello, the Founder and CEO of Legal Creatives, and Denis Potemkin, Head of Innovations at Lex Solutions, and Founder of contract automation tool Mojoto to talk about:
- Understanding legal thinking as an innovative methodology that allows lawyers to be more creative and empathise with clients
- Improving the quality of the experience to enhance customer satisfaction and improve client retention
- How to apply design thinking strategies to your legal practice and optimise legal processes such as contracts, workflows and relationship management.
